Author name: 比特马尔

Failures in the network, components, power supply, and environment may render hydro inoperable. By observing the indicator lights, operate status and Kernel Log, you can judge the reason why hydro is not operating and the hashrate is low (0). This article aims to help you figure out the main fault phenomena and causes of hydro, and propose solutions. It

*NOTE: Ensure your miner is operating with the latest Bitmain official firmware The hashrate shown on the miner status is normal but low hashrate shown in the pool. Solution: upgrade the latest firmware: https://service.bitmain.com/support/download?product=ANTMINER%20Z11 How to reload or upgrade firmware> \ High Rejected Rate Solution: Upgrade the latest firmware. If the fault persists, check whether the

Issue: The miners scanned by the bulk management software is much less than the actual number. Troubleshooting steps: 1. Confirm that all miners are powered on; 2. Confirm that the computer can access the network segment of all miners. You can test by typing the IP directly into the web page to enter the backstage of

We suggest that you use a reliable mining profitability calculators such as the ones at BTC.com or Antpool. BTC.com earning calculator > Antpool earning calculator > You may also download BTC.com’s app on your smartphone and calculate your earnings. The “Network” page will show you how much a hash rate of 1 TH/sec earns in

ANTMINER Antivirus Software Video Tutorial: https://youtu.be/LQSQuXDW8aw We have recently received feedback from customers that their mining farms have been compromised by malicious attacks. Most of them observed that their mining pool worker names got tampered with and their miners were misused in other pools they didn’t sign up for, resulting in loss of profitability. This happened

*Note: Please think over before detecting/killing. Pause during checking/killing viruses is not supported! Watch the Video Tutorial via the Link: https://youtu.be/SXdca32NEN0 Models supported currently: S17 pro，S17，T17 S15，T15 S9（C5），S9，S9i，S9j，S9k，S9SE，T9，T9+，S11 L3+， L3++ Z11, Z11e, Z11j D5，B7，DR3，DR5，X3 Brief introduction to function: Miner management, setting fixed IP, upgrading firmware, setting up; (this version is only used for virus detection and antivirus)  [Warm

Method 1: SD card Recovering Antivirus Tutorial: 1. A3, D3, L3, L3+ and X3 series miner SD card recovery tutorial: https://support.bitmain.com/hc/en-us/articles/115000216034 2. S9 series (S9j, S9i), T9 and T9+ miner SD card recovery tutorial: https://support.bitmain.com/hc/en-us/articles/360019493654 3. Z9, Z9mini and V9 miner SD card recovery tutorial: https://support.bitmain.com/hc/en-us/articles/360006020914 4. S17/S17Pro/S9 SE/S9k/Z11 SD card recovery method for using

Abnormal Performance The miner restarts automatically The hashrate is unstable Reasons and Solutions Interference. The miner is an electronic product and is sensitive to electromagnetic interference. When the control signal is interfered, the miner may restart. When the chip is interfered with, it may cause abnormality of the chip or hash board. Generally, it can

Abnormal Performance Unable to swipe No display on the interface Unable to set up the mining pool Reasons and Solutions The firmware upgrade problem is usually the problem of the IE kernel browser. When upgrading the firmware, you need to use Google or Firefox browser. Other browsers may have compatibility problems. IE browser is prone